Shipping policy

Thank you for shopping with GOLDASEEL. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.

Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Time

Estimated delivery times depend on your location:

Domestic Shipping: 5–7 business days
International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, or unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your location.
We may offer free shipping promotions from time to time, which will be clearly displayed on our website.

Order Tracking

Once your order is shipped, a tracking number will be sent to your email.
Tracking updates may take 24–48 hours to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by your country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.

6. Incorrect Address

Please ensure your shipping address is correct at checkout.
GOLDASEEL is not responsible for orders delivered to incorrect addresses provided by the customer.
Orders returned due to incorrect address may require additional shipping fees to resend.

Delayed or Lost Packages

If your order is delayed beyond the estimated delivery time, please contact us.
If a package is confirmed lost in transit, we will assist with a replacement or refund according to our policy.

Damaged Packages

If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging.
We will review the case and provide a replacement or solution.

Contact Us

If you have any questions about shipping, feel free to contact us at:
goldaseel99@gmail.com